Delivery & Exchanges

DELIVERY:

  • ALL ORDERS OVER £10 AUTOMATICALLY QUALIFY FOR FREE DELIVERY

  • I AIM TO SEND YOUR ORDER OUT BETWEEN 2-3 WORKING DAYS

  • ALL ORDERS ARE SENT VIA SECOND CLASS ROYAL MAIL

  • ONCE YOUR ORDER HAS BEEN DISPATCHED, YOU WILL RECEIVE A DISPATCH EMAIL

  • I ONLY SHIP WITHIN THE UK AT THE MOMENT, HOWEVER PLEASE CONTACT ME DIRECTLY IF YOU’RE OUTSIDE THE UK

  • I WILL ALWAYS AIM TO MEET DELIVERY EXPECTATIONS, HOWEVER IF THERE IS A DELAY ON SHIPMENT, THIS MAY BE CAUSED BY CIRCUMSTANCES OUT OF MY CONTROL SUCH AS STRIKES.

RETURNS / EXCHANGES:

I HOPE YOU LOVE YOUR ORDER, HOWEVER IF THERE ARE ANY ISSUES WHERE YOU MAY NEED TO RETURN OR EXCHANGE, PLEASE SEE MY POLICIES BELOW:

  • PLEASE CONTACT ME WITHIN 2 DAYS OF YOUR ORDER ARRIVING TO QUALIFY FOR A RETURN/EXCHANGE

  • IF RETURNING OR EXCHANGING, PLEASE ENSURE THE ORDER IS SENT BACK UNDAMAGED, UNOPENED AND IN IT’S ORIGINAL PACKAGING

  • IF RETURNING OR EXCHANGING, YOU ARE LIABLE TO PAYING THE POSTAGE RETURN.

  • IF THE ITEMS ARE DAMAGED FROM SHIPPING, PLEASE CONTACT ME. I WILL NEED TO SEE IMAGES OF THE DAMAGE TO HONOUR THE RETURN.

  • PLEASE CONTACT ME IF YOU ARE UNSURE ON MY RETURNS OR EXCHANGE POLICIES.